70%
We were told there was free parking but that was very hard to find. We ended up paying $18 a day for parking. The local transportation was great. There is a bus two blocks away that can take you directly downtown.
Rachel, from USA ~ Jun 30 2009
64%
Good for people who want to see the Boystown gay neighborhood, or else you can stay in downtown.
Hi Zhiwei,
I hope you have a great time in Chicago. There's so much to do here, especially in the summer months. Chicago neighborhoods are really diversified. Just walk or bike a few blocks and you get to experience a wide range of culture and activities. By the way, lots of exciting changes are coming to The Arlington House, including renovations and new services. We would love to take care of you again the next time you're in Chicago. Have safe journeys - Lori.
Hide Owner CommentsRead Owner Comments zhiwei, from China ~ Jun 26 2009
40%
Don't stay here! We are now covered in bed bug bites. We gotten bitten up here 2 years ago and figured they would have fixed the problem - wrong. They start off by making you sign a sheet that states their will be no refunds or discounts even if they don't have the amenities they advertised. The staff is unhelpful and its obvious they just want your money. My room was so hot that gum melted in its wrapper and they don't even provide a fan. My lock broke on my door so I couldn't leave in th
Hi Hannah,
I'm so sorry that you had a bad experience at our hostel and really appreciate your feedback. Bed bugs are a problem at hotels and hostels alike, but this year we had a new solution that really seemed to be working. I'll refocus our efforts here. The other issues that you mention are being addressed as I write this. The Arlington House is in the process of renovations and will once again be a great place to stay in Chicago. I'm disapointed that the staff didn't seem helpful and will meet with them to talk about how important our guests are. Again, thanks so much for sharing your feedback and I hope you'll give us another opportunity the next time you're in Chicago. I think you'll find our hostel greatly improved. Have safe journeys - Lori.
Hide Owner CommentsRead Owner Comments Hannah, from Canada ~ Jun 25 2009
64%
It offers ok basic features. Has computer room, computers are slow and out-dated though. Cheap priced vending machines were a plus. Great diversity among guests. Interior is dated aswell. Needs some TLC but for the most part, it was great for the money.
Hi Jeffrey,
Thanks so much for your feedback. I hope you had a great time here in Chicago. We're in the process of renovating and bringing a brand new look to our hostel. I hope you'll give us another opportunity to show you the exciting changes coming to The Arlington House in the near future. Have safe journeys- Lori.
Hide Owner CommentsRead Owner Comments Jeffrey, from USA ~ Jun 8 2009
84%
My dorm room smelled like someone poured sweat all over the place and let it dry, I hard a hard time refreshing the air. The shower wouldn't work work with hot water, not enough pressure. Othere than that, the place was great and I met really nice people there.
marc, from France ~ Jun 3 2009
54%
We can't lock our room just very hardly, the lamps doesn't function, some toilets were without locks and our food was stolen - but, your hostel is a good low priced alternative.
We really appreciate your feedback. We're in the process of rennovating and are addressing these issues as I write this. Your satisfaction is very important to us and I hope you'll give us another opportunity to show you the exciting changes coming to The Arlington House Hostel in the near future.
Safe Journeys - Lori
Hide Owner CommentsRead Owner Comments Franziska, from Germany ~ May 28 2009
84%
Stayed there for one night, not bad. Beds decent. Water pressure in shower wasnt strong. There were no lockers in the room. There were no bed bugs on my bed. The place looks a little rundown but its a place to sleep. The atmosphere was close knit, but it may have been because I was lucky enough to meet friendly people there. As far as fun goes, kind of boring. Its close to a great sports bar down the street though. I would stay again.
I hope you had a great time here in Chicago. We really appreciate your feedback and are addressing the issues you mentioned as I write this. We're in the process of rennovating The Arlington House and hope you're give us another opportunity to show you the exciting changes, including a lot more activities and fun.
Safe Journeys - Lori
Hide Owner CommentsRead Owner Comments Sione, from Tonga ~ May 27 2009
66%
Good location: close to a 24-hr metro station and restaurants. The staff was really nice. The room (2B) was ok, but the water pressure was terrible and there was no soap.
We really appreciate your feedback and are glad that you enjoyed your stay with us. We're aware of the water pressure problem and are looking into it. And we're also in the process of some great rennovations that will make your next stay even better. Please give us another opportunity to be your Chicago home away from home.
Lori
Hide Owner CommentsRead Owner Comments Christopher, from USA ~ May 26 2009
76%
Some rooms kinda loud. Great locale. Recommended.
Hi Seth,
Thank you so much for your feedback. I know Arlington House is a fun place, but we want you to be comfortable, too. I hope you let our front desk staff know if you had any problems. They're there to help you 24/7. I wanted to let you know that our hostel is in the process of some great renovations, so please stay with us again, the next time you're in Chicago. Have safe journeys - Lori.
Hide Owner CommentsRead Owner Comments Seth, from USA ~ May 23 2009
90%
Very good value and very secure....beds a little hard to get used to but will stay again
Hi Joseph,
Thanks so much for your feedback. I hope you had a great time in Chicago. I wanted to let you know that we're in the process of some renovations at The Arlington House and are upgrading and replacing the beds. Please come and see us again the next time you're in Chicago. I think you'll really like the changes we're making. Have safe journeys - Lori
Hide Owner CommentsRead Owner Comments Joseph, from USA ~ May 22 2009
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