Ban Sabai Hostel in Bangkok, Thailand

WARNING! this place is located out in the middle of nothing; there is NO pool for dorm; the rooms are smutty and mildewy. the staff are dishonest as when i called to reserve the online special, they refused then informed me i was wrong followed by admitting they changed website words. Also, charges me 2-3 times market rate for ride from airport. it was so bad i took up out of there, they charged a fee claiming it was for hostels.com which was a lie. I like most places; warning here!

Firstly, he booked a Dormitory room for a couple nights (THB290@night) and then he requested to change a room type to a Standard room, because he had misunderstood that airport transfer is included which it's logically impossible! However, he was confused due to our advertising sentence. After I checked, I gave him an official apology and accepted this mistake. He finally confirmed to select a Dormitory room. I thought this problem was over, but it wasn't. While checking in, he impolitely complained us with rough words in the way somthing rude. I kept trying to deal with this by explaining to him. He said he wasn't satisfied on our dormitory room, location, staff and whatever he could refer in that moment for making every thing worst! He posted his comments saying that there was no pool for dormitory room, it's not true! He'd never ever taken a look around the hostel. He didn't listen to information I tried to describe the scope of our services. He then needed to suddenly check out. He asked for refund, I informed him that some amounts of deduction for bank and credit card fees were a must in case of immediate cancellation regarding our strict regulations! He said "THAT'S FINE". Thus, why did he write that we charged him unreasonably for these fees. The truth was we didn't charge him for something unfair! He is such the first one ever who still doesn't try to understand us. In contrary, he keeps trying to make our reputation ill ! Honesty, sincerity and best services all are the first priority our hostel really cares.
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damon, from USA ~ 27th Jun 2009