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Berkeley YMCA,2001 Allston Way, Berkeley
Character: 69%
Security: 82%
Location: 97%
Staff: 80%
Fun: 70%
Cleanliness: 62%
80%
Location was great--right in downtown Berkeley and close to campus. Everything else was quite adequate and about what I expected.
86%
room 313 had 3-4 different types of bed bugs and was extremely difficult to sleep. Noise from the street poured in the windows.
84%
This is my third year at the Y. This is the first time I had problems getting fresh towels. The front desk person in the evening was rude when I approached him the 2nd night that no towels had been left. He told me to get the morning cleaners - but since I left before they arrived and got back long after they had left, I expected them to read the "please service" hanger on the door.
100%
I loved staying here, the staff were fantastic, and so helpful. They held a huge Thanksgiving meal for the residents, which was so generous and caring of them. I would stay here anytime I come to Berkeley
94%
Surrounding community very interesting as well as the people. Loved having a small refrigerator in the room. Location was very convenient for my purposes. Also liked the free internet access in the commons room. Showers very hot and clean. Would stay here again.
96%
This is a terrific hostel. We enjoyed enjoyed being here.
60%
There were very bad smells in all the hallways and in my room. I got a headache from the smells. It was very stuffy and no ventilation. it wasnt from cleaning supplies....it was maybe from mold and food and such. I would stay again if I knew these smells wouldnt be there.
70%
Great facilities and overall very satisfied.
56%
I feel that some of the staff could use help with regards to customer service - I was not given info re: telephone usage - was not aware that I was not able to make outgoing calls - there was a women's bathroom on the 4th floor that, when I asked for a key, I was never told that it was off limits????? and was put off re: same - the place needs some vital reconditioning - are the Board of Directors' aware what it looks like?? perhaps they should stay a few days - that might change some things -
VERY SATISFIED. FREE INTERNET, FITNESS YMCA, KICHENETTE, GREAT STAFF ARE AWESOME! THANKS!
