Real reviews from fellow travellers
These are trusted reviews from guests who have actually stayed here. We hope you find them helpful.
Note: we only give a property a rating once it has received a minimum of 3 reviews.
“ Excellent place to stay for overnight during travel with train/bus ”
Hello, Thanks for the review. I am very pleased that you enjoyed your stay with us. It would be great if we could welcome you soon again in Hamburg. Regards, Sven Assistant General Manager
- 30 Jul 2017 Anonymous Latvia
“ I was lived at 7 floor. At my second night, the fire bell keep ring us to leave the building at almost 11 pm ( which most people ready to sleep). Bad expenerience. And no staff tell us what happened. ”
Hello, Thanks for the review. Unfortunately it is out of our hands, when the firealarme gets activated. To evacuate is the legal procedure. Sorry for the inconveniences. Regards, Sven Assistant General Manager
- 03 May 2017 Anonymous Hong Kong
“ Very small shower inside the room. ”
Hello, We know that our bathrooms are small. When renovating this historical building, we had to respect the heritage. Still we wanted to offer the comfort of an en suite bathroom and decided to install the cabines you are talking about. I really hope that we can welcome you again in Hamburg. Regards, Sven Assistant General Manager
- 24 Apr 2017 Anonymous Brazil
“ Everything by business, nothing personal :) If you need a place just to nap/sleep and take a shower, you are in the right place! ”
Hello, it is always good to see, when the team is able to impress. I would be delighted if you choose Generator also in the future. If not in Hamburg, than maybe in one of our other exciting destinations. Regards, Sven Heberling Assistant General Manager
- 27 Sep 2016 GIORGI Georgia