90%
My first hostel stay and I absolutely loved it. It was clean, the staff were helpful, and even when I did have to wait for a bathroom in the morning, I didn't have to wait very long. I will definately consider staying in a hostel in the future.
Kristi, from USA ~ Jul 1 2009
76%
This is a nice hostel and I had a good time here. The staff do quite well in getting people involved which is important (especially when travelling alone). Location isn't the best, but not a major issue. Good hostel feel and easy to meet other people.
Arif, from England ~ Jun 27 2009
100%
This is the second time I've stayed in HI while in Boston. I've always been pleased with everything about the hostel.
Tam,
New Haven
Dear Tamding,
Thank you for your kind words. You made my day and I hope you will be back for a third visit in the near future.
Bob Sylvia
Director Of Hostel Operations
HI-Boston
Hide Owner CommentsRead Owner Comments Tamding, from India ~ Jun 20 2009
86%
Additional glazing on the windows to block out street noise, especially very early in the morning.
Dear Suemin,
Thank you for the excellent suggestion. We will investigate and see if this will help alleviate some of the noise. Unfortunately, we are in a downtown location in an urban setting and noise is very difficult to control.
Bob Sylvia
Director Of Hostel Operations
HI-Boston
Hide Owner CommentsRead Owner Comments Suemin, from Australia ~ Jun 19 2009
70%
The staff is very nice and everything's okay, but the rooms are a little too crammed to be able to have a decent night of sleep. And you really need the flip-flops they give you if you want to take a shower.
Dear Edward,
You are right about the fact that we are a very crowded hostel. We have also recognized this and are working to build a new, more spacious and comfortable hostel in Boston. I do hope that you will return to Boston when the new hostel is up and running.
Bob Sylvia
Director Of Hostel Operations
HI-Boston
Hide Owner CommentsRead Owner Comments Edward, from Netherlands ~ Jun 18 2009
84%
Friendly and good located hostel near to a little supermarket, some shops and 1 block from the subway. Remember that you need to pay to leave your luggage if you check out, this system is not very good because if you forgot something and you want re-open the cabinet you need to pay again!!!
Dear Vanessa,
Thank you for your comments. They are very helpful as we try to constantly improve our guest experience. We do recognize that the fee for the lockers might be a bit high since you can only go in once per day but we also know that lockers at train stations and at the airport are no longer available so we hired an outside vendor to provide this service.
Bob Sylvia
Director Of Hostel Operations
HI-Boston
Hide Owner CommentsRead Owner Comments Vanessa, from Italy ~ Jun 11 2009
90%
Had a great time.
Dear Eric,
That is exactly what our goal is. If you are happy, we are too.
Bob Sylvia
Director Of Hostel Operations
HI-Boston
Hide Owner CommentsRead Owner Comments Eric, from Malaysia ~ Jun 7 2009
84%
I had problems that there was not the opportunerty to open a window in the room, fresch air is not the same as aircondition.
The room has a bit of an gymnastic dressroom smell, a bit awkward is it not..
Ciao, had a verry good time..Luuk
Dear Luuk,
Thank you for your comments. We are addressing the window situation. The reason the windows were shut is because we had people opening the windows with the AC units in them and had an incident where the unit fell to the street below. We have come up with some new solutions so hopefully this will not be a major issue in the future.
Hide Owner CommentsRead Owner Comments luuk, from Netherlands ~ Jun 5 2009
96%
Very good structure, as most of the HI hostels. One thing that disappointed me is that a trip to Harvard was organized by hostel staff but the guide had no idea what she was doing and we missed Harvard's official guide tour because she was late.
Luis Henrique, from Brazil ~ May 31 2009
100%
hands down the best hostel we've ever been to!
Dear Muhammad,
WOW! What a wonderful comment. Thank you and I will make sure that the staff knows about it.
Bob Sylvia
Director Of Hostel Operations
HI-Boston
Hide Owner CommentsRead Owner Comments Muhammad Shamil, from Singapore ~ May 30 2009
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