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HI Chicago, The J.Ira & Nicki Harris Family Hostel

24 East Congress Parkway, Chicago, Chicago, USA, Distance from city centre: 3.5km

Rating: 90% from 13 reviews

  • 90%Atmosphere
  • 89%Staff
  • 90%Security
  • 86%Cleanliness
  • 100%Location
  • 86%Value for money
  • 87%Facilities

Real Reviews

Real reviews from fellow travellers

These are trusted reviews from guests who have actually stayed here. We hope you find them helpful.

Note: we only give a property a rating once it has received a minimum of 3 reviews.

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  • Awesome front desk who gave me great recommendations. And super friendly!
  • 100%
  • 30 Nov 2018 Melissa USA
  • Breakfast hours are from 7am to 10am. One morning at 9am the oatmeal pot was empty. I notified the kitchen employee responsible for making the oatmeal and I was told "the oatmeal takes an hour to make so we will not be making any more". I was disappointed at both parts of this statement. The next morning I spoke to the manager, Paul, and he agreed that the statement was inappropriate and he gave me two packages of his oatmeal then and agreed to speak to the kitchen staff.
  • 83%
  • 19 Oct 2018 Anonymous USA
  • This hostel was a great experience for my first time. Staff is very friendly and accommodating. It seemed there should be more self locking options for travelers that can’t check into their room yet, or need there bag stowed after checking out. Staff commented several times the storage area gets so full there’s an overflow. One bay of lockers clearly does not meet the demand.
  • 94%
  • 25 Aug 2018 Tammy USA
  • The place is very nice and clean. The rooms are big with lockers and with clean and soft beds. The temperature was very nice. Was very quiet too. I am just not a big fan of restrooms inside the rooms when we need to share with a lot of people (8 bed room). The coffee offered was very good...but could have a better supply of fruits.
  • 97%
  • 09 Jun 2018 Anonymous Brazil
  • The breakfast room was sometimes messy, but the staff at the counter was very helpful!
    Owner Comment

    Thank you for your stay at HI Chicago and for sharing your wonderful experience online. We are delighted to read that you loved our hostel which was perfect for your needs. Thank you for being our guest. It was our pleasure hosting you and we hope to welcome you back with us soon.

  • 86%
  • 12 Feb 2018 Anonymous Germany
  • I did not see a lot of staff... but this might be due to few hosts in winter. A bit expensive but higher standing than usual.
    Owner Comment

    Thank you for your stay at HI Chicago and for sharing your wonderful experience online. We are delighted to read that you loved our hostel which was perfect for your needs. Thank you for being our guest. It was our pleasure hosting you and we hope to welcome you back with us soon.

  • 86%
  • 07 Feb 2018 Pascal France
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