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HI - San Francisco - City Center Hostel

685 Ellis Street, CA 94109, San Francisco, USA, Distance from city centre: 0.9km

Rating: 79% from 26 reviews

  • 85%Atmosphere
  • 81%Staff
  • 75%Security
  • 90%Cleanliness
  • 60%Location
  • 81%Value for money
  • 83%Facilities

Real Reviews

Real reviews from fellow travellers

These are trusted reviews from guests who have actually stayed here. We hope you find them helpful.

Note: we only give a property a rating once it has received a minimum of 3 reviews.

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  • The hostel has excellent location and very kind staffs.The atmosphere is also very good.I think it is value for money.
  • 100%
  • 19 Jan 2015 Anonymous China
  • they are not very friendly...
  • 63%
  • 14 Dec 2014 Anonymous Ecuador
  • There are many homeless people on the streets very close to this hotel, there is definetly a safety issue especially for young adult females traveling alone as I did. I would recommend this hostel that is also located at the Fishermans Wharf location.
  • 63%
  • 26 Oct 2014 linda USA
  • The staff was friendly and made us feel welcomed to San Francisco. I do recommend this hostel for anyone who is traveling through SF.
  • 89%
  • 11 Sep 2014 Anonymous USA
  • Everything was great except that staff had some confusion about the luggage rules several people said several different things. It made my departure to the airport quite uncomfortable.
  • 97%
  • 31 Aug 2014 Anonymous Japan
  • It is a good hostel, clean and very pleasent to be. The location is bad because of the neighborhood.
  • 77%
  • 04 Aug 2014 Rita Brazil
  • The hostel is in the Tenderloin neighborhood, so you're going to be in the not-so-nice part of town. We weren't very comfortable with that, but you only have to walk a few blocks to get to nicer areas, where you'll be spending most of your time anyway. The hostel itself is perfectly alright. The common area had a really nice atmosphere. The rooms were nice. Some nitpicks were that the mattresses were very soft (you sink into them), my top bunk had no outlet, and there was a bit of street noise.
    Owner Comment

    Hi Alex, The Tenderloin is definitely a bit eccentric, but I'm glad you didn't let that adversely affect your stay here at City Center. As for the mattresses, they are brand-new memory-foam mattresses, but they definitely don't suit everyone! We are always working to improve here, so I really appreciate your detailed feedback. I hope you can stay with us again in the future. Happy Travels! -Mel Assistant General Manager

  • 89%
  • 02 Aug 2014 Anonymous USA
  • It was an experience for a lifetime. Thank u city center hostel for providing a good atmosphere, great food and nice staff. I would highly recommend to stay there! The only downside is the bad neighborhood.
    Owner Comment

    Hi Attila, Thank YOU for your kind words about our hostel! I'm glad you had a good stay here. As for the neighborhood, it is a bit eccentric, but we are working to involve ourselves in the community to make some positive change here. Come back and stay again soon! Cheers, Mel Assistant General Manager

  • 86%
  • 14 Jul 2014 Anonymous Hungary
  • it will be a little tired with heavy luggages, but good breakfast and kitchen.near many big point, location is good.
  • 80%
  • 24 Jun 2014 I CHEN Taiwan
  • low price, nice utility, but bad location :'(
  • 66%
  • 31 May 2014 Anonymous South Korea
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