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HI San Francisco - Downtown

312 Mason Street, San Francisco, USA, Distance from city centre: 0.2km

Rating: 87% from 50 reviews

  • 88%Atmosphere
  • 90%Staff
  • 88%Security
  • 84%Cleanliness
  • 92%Location
  • 84%Value for money
  • 85%Facilities

Real Reviews

Real reviews from fellow travellers

These are trusted reviews from guests who have actually stayed here. We hope you find them helpful.

Note: we only give a property a rating once it has received a minimum of 3 reviews.

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  • not as welcoming as it once was in the past, I'll consider a different company next time
  • 71%
  • 12 Apr 2016 NANCY USA
  • Great place! Cozy, chill and cool
  • 100%
  • 20 Mar 2016 Oda Marie Norway
  • This hostel is in a great location near Union Square. The staff was very helpful with my room questions and general San Francisco questions. Good roommates in the dorm.
  • 97%
  • 04 Feb 2016 Anonymous USA
  • Best Hostel in SF. No doubts.
  • 100%
  • 28 Nov 2015 João Paulo Brazil
  • The staff were super nice and helpful. The room was alright, it was nothing fancy, but worked well. One thing I found myself missing in the room though was a chair or two. The neighborhood looks a little rough with quite a lot of homeless which made me not want to walk outside very late as a solo female traveler. Though I'm sure most are harmless. Otherwise the location is really good, only a 5 minute (or less) walk from the Powell Street with the cable car turnabout and great shopping.
  • 74%
  • 22 Sep 2015 Anonymous Finland
  • The location right in downtown is great! The room was rather small but everything looked well taken care of. The staff is friendly and helpful and breakfast was good. I would stay there again.
  • 83%
  • 22 Sep 2015 Anonymous Germany
  • My friend and I liked very much the Hostel . Excelent location, clean, with many facilities and etc. We had hosted in a private room for 2 persons. The only thing that I need to complain is the lack of a FAN. It was so HOT inside the room. It was almost impossible to stay in there and very uncomfortable to sleep.
  • 83%
  • 06 Sep 2015 ANTONIO Brazil
  • This is a very nice hostel that has been upgraded in the rooms since I last stayed a few years ago. A nice feature is a power strip with lamp above each bed. The hostel's location is great being near Union Square and downtown area which is easily accessible to public transportation.
  • 100%
  • 06 Sep 2015 Anonymous USA
  • Nice hostel, but restroom are not clean.
  • 69%
  • 19 Aug 2015 Damian Argentina
  • Had an awesome stay and met some fabulous people from all over the world. Fun sharing stories with them. It was clean and beds were comfortable. Wonderful staff, always helpful and smiling 😊😊😊
  • 100%
  • 07 Aug 2015 Jo USA
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