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HI San Francisco - Downtown

312 Mason Street, San Francisco, USA, Distance from city centre: 0.2km

Rating: 90% from 35 reviews

  • 91%Atmosphere
  • 92%Staff
  • 89%Security
  • 89%Cleanliness
  • 97%Location
  • 86%Value for money
  • 88%Facilities

Real Reviews

Real reviews from fellow travellers

These are trusted reviews from guests who have actually stayed here. We hope you find them helpful.

Note: we only give a property a rating once it has received a minimum of 3 reviews.

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  • Nothing to envy on the (much more) expensive hotels nearby! We had a room with two beds and an ensuite. Everything was spotless, room was fairly big and it came with towels. Breakfast in the morning was perfectly acceptable, and there were a ton of walking tours/activities one could take part in if one wanted (we didn't but were spoilt for choice). Was also very quiet.
  • 97%
  • 26 Jun 2016 Natacha France
  • Nice stay! They have different event everyday, great breakfast and friendly staffs.
  • 89%
  • 22 Jun 2016 Anonymous China
  • Loved the location, large comfy rooms (we were in 617) and friendly staff
    Owner Comment

    So glad you loved all these things about us! Thank you!

  • 100%
  • 17 Jun 2016 Anonymous Australia
  • not as welcoming as it once was in the past, I'll consider a different company next time
  • 71%
  • 12 Apr 2016 NANCY USA
  • Great place! Cozy, chill and cool
  • 100%
  • 20 Mar 2016 Oda Marie Norway
  • This hostel is in a great location near Union Square. The staff was very helpful with my room questions and general San Francisco questions. Good roommates in the dorm.
  • 97%
  • 04 Feb 2016 Anonymous USA
  • Best Hostel in SF. No doubts.
  • 100%
  • 28 Nov 2015 João Paulo Brazil
  • The staff were super nice and helpful. The room was alright, it was nothing fancy, but worked well. One thing I found myself missing in the room though was a chair or two. The neighborhood looks a little rough with quite a lot of homeless which made me not want to walk outside very late as a solo female traveler. Though I'm sure most are harmless. Otherwise the location is really good, only a 5 minute (or less) walk from the Powell Street with the cable car turnabout and great shopping.
  • 74%
  • 22 Sep 2015 Anonymous Finland
  • The location right in downtown is great! The room was rather small but everything looked well taken care of. The staff is friendly and helpful and breakfast was good. I would stay there again.
  • 83%
  • 22 Sep 2015 Anonymous Germany
  • My friend and I liked very much the Hostel . Excelent location, clean, with many facilities and etc. We had hosted in a private room for 2 persons. The only thing that I need to complain is the lack of a FAN. It was so HOT inside the room. It was almost impossible to stay in there and very uncomfortable to sleep.
  • 83%
  • 06 Sep 2015 ANTONIO Brazil
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