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HI San Francisco - Downtown

312 Mason Street, San Francisco, USA, Distance from city centre: 0.2km

Rating: 88% from 26 reviews

  • 88%Atmosphere
  • 91%Staff
  • 87%Security
  • 83%Cleanliness
  • 96%Location
  • 84%Value for money
  • 85%Facilities

Real Reviews

Real reviews from fellow travellers

These are trusted reviews from guests who have actually stayed here. We hope you find them helpful.

Note: we only give a property a rating once it has received a minimum of 3 reviews.

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  • Very good
  • 80%
  • 19 Sep 2016 Anonymous Spain
  • The Bad: the hostel is located close to a neighborhood called Tenderloin, which is the worst area in SF. Another thing I didn't like was the odor of the carpet in the rooms. The Good: this place has nice instalations, social areas, group activities all week and good quality breakfast.
    Owner Comment

    Thank you for the review. I am sorry to hear about the issue with the carpet you described, as well as your discomfort with our location. We will certainly look into the carpet in your room. This is something which is clearly not up to our standards! I am happy to hear you still enjoyed the other aspects of your stay. We appreciate the feedback! -Sincerely, Michael Foyder, GM

  • 80%
  • 14 Sep 2016 Anonymous Mexico
  • All is good at this hostel. I stayed here a few times and it is really comfortable. The rooms are clean, comfortable & modern with at least a sink, mirror and water for the basic bunk bed rooms. Nice to be able to charge electronic devices at your bed with a nice built-in shelf to lay the devices on. A secure cage under the beds to lock your things. Free breakfast that is actually good enough to get the day started. Location is really convenient near Union Square, food and transportation.
    Owner Comment

    Thank you for the great review! I am happy to hear you found everything amenable! -Michael Foyder, General Manager

  • 100%
  • 04 Sep 2016 Anonymous USA
  • Nice and confertable place to stay!! Room has decent space and big windows.
  • 80%
  • 27 Aug 2016 Anonymous Taiwan
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