34%
It looks much nicer on the pics on internet, the rooms are really dirty, as well as the toilets! i wouldnt come again.
JACQUELINE, from Switzerland ~ Jun 6 2009
46%
All I can say is that they forgot to give us a blanket then didn't have enough to give out, all they could say was 'oh it's not that cold' (fall rainy weather). Awoken to a huge roach Flying over our bed... Not the best experience.
Amber, from USA ~ May 3 2009
80%
It's a great place to stay, it's just a 15 min. walk from the city and close to Kingscross!
The free breakfast was really good - if u like cereals =)The only bad thing was that I waited 2 hrs for the shuttle bus at the aiport and it never showed up!
The cleanliness in the bathrooms and rooms is ok! The staff was very helpful but one guy at the reception is not enough for such a big hostel! There was always a huge line with people checking in and out! But overall, I had a great time!
Stephanie, from Germany ~ Apr 21 2009
74%
it was very nice, big place with tons of character, however i did get bed bugs here
Renee, from Canada ~ Apr 6 2009
74%
Overall a great experience. A walk's distance to King's Cross, the Opera House, etc (a good walk, but a walk nonetheless). They will pick you up from the airport if you stay 3+ nights, but they do NOT provide a free shuttle back to the airport. Just wanted to share because I felt that should have been stated more clearly.
Jessica, from USA ~ Mar 29 2009
80%
Great hostel in a great location. Would go back again.
Belinda, from Australia ~ Mar 16 2009
70%
I was very disappoited when they couldnt find me a pillow two days in a row so I needed to sleep on my wrapped bath towel
Hi Gulra,
Thank you for your feedback. I can imagine you feel disappointed about us not finding a pillow for you. I would like to apologize for any inconvenience this may caused.
I hope you will be back in our hostel someday, so we have the chance to make you feel better. :-)
Best regards,
Mirjam
Hide Owner CommentsRead Owner Comments Gulra, from Turkey ~ Feb 24 2009
80%
Really well located, and allot going on.
If your planing on being in Sydney for a week or so and want to be in the center of town definitely stay here.
Hello Cark,
Thank you so much for your feedback. It's nice to hear you had a good experience, we hope to see you back someday! :-)
Best regards,
Mirjam
Hide Owner CommentsRead Owner Comments Cark, from England ~ Feb 13 2009
50%
Very bad staffing, only one member of staff at the busy times and they also seem to have a sign that says we will be back in 30mins out alot. Do not use there airport taxi service if you wish to get to the airport on time for your flight
Hello Colin,
Thank you for your feedback. I apologize for any inconvenience that you had during your stay at our hostel.
We are trying to make it all better.
About the airport taxi service, it is not ours, it is a city shuttle in an own company. Normally, it takes a 30 - 45 minutes drive to the airport, but it does depend on traffic. I apologize if you had a bad experience with them.
We do hope you will be back someday, so we can have the opportunity to change your mind about our hostel.
Best regards,
Mirjam
Hide Owner CommentsRead Owner Comments Colin, from Scotland ~ Feb 12 2009
60%
Whilst the overall atmosphere of the hostel was good; it was only the travellers that made it so, the staff left much to be desired.
We had informed the hostel that we would be arriving at 9pm, yet they closed the reception instructing us to come back in 15 minutes....half an hour later we were finally given our room.
Also an English woman checking in before us had been given a 8 bed mixed dorm when she had booked & paid for a 4 bed female dorm & the man on reception refused to refund her, te
Dear Jane,
Thank you for your feedback. I apologize very much for the unfriendly greeting you received. I do hope you come back one day and we have the opportunity to change your mind about our hostel. Again, I am very sorry!! Best regards, Jennifer
Hide Owner CommentsRead Owner Comments Jane, from Australia ~ Jan 8 2009
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