Hotel La Rotonde in Milan, France

After booking via hostels.com I sent a mail to the hotel to confirm that everything was fine with my reservation and to ask them to send me a taxi to the airport. I didn't get any answer and I assumed that it was because it was in english and not in french, so I asked a french friend to contact the hotel. He did it and they replied that it was impossible to have a reservation because they are not in "hostels.com", my friend called with all the details of my booking and they answered the same. I Tatiana, from Chile ~ 12th Jun 2011