46%
One restroom for too many rooms, staff never present.
Andrea, from Italy ~ Jul 5 2009
60%
The property is within walking distance from the French Quarter but the neighbourhood gets somewhat dark at night giving one the feeling of not being safe at all. If you wish to stay out till late at night. consider taking a taxi to get back to the property. Walking, especially if alone, might be dangerous.
It is always good to take precussion for your safety, and we encourage guest to take taxi or call for a ride at the hostel if that would make them feel safer. However, compared to the French Quarters where most of the guest and tourist go, this neighborhood is 99% safer than the French Quarters. However, we are glad you had a safe trip, and please come back and visit us again.
Management
Hide Owner CommentsRead Owner Comments Giuseppe, from Italy ~ May 26 2009
20%
We stayed only 2 days, had to book for 3 days. On arrival, the sheets did not smell fresh. There was no toilet paper in the bathroom. On check-out, 10 dollars were requested to leave the bags. We did not dare to park the car in front of the door. This is absolutely a proof of no-customer friendly mindset. The price for these 2 nights was overrated. I will discourage everyone to go there.
We apologized for the misunderstanding.
There is a $10 charge to store luggage past the checkout time.
Also, we had a policy to leave toilet tissue in each room, for the visitor's private use; and we uphold cleanliness to high standards. Thank you, for choosing Joe and Flo Candlelight Hostel, and letting us serve you.
Sincerely,
Management
Hide Owner CommentsRead Owner Comments Evelyn, from Belgium ~ May 6 2009
66%
No bedbugs as many other reviewers claim to have had to deal with. The staff and Joe and Flo's are amazingly friendly and helpful. For travelers on a budget simply looking for a roof over their head and a lock in their door, Joe and Flo's does the trick.
Tyler, from USA ~ May 1 2009
44%
The reviews we read ahead of time proved to be true. The shower was gross. The bed felt itchy. Our window didn't lock.
But the staff was friendly. The location was better then most of the hostels, although still a tiny walk from the french quarter. All and all it was a good experience.
It would probably be my last choice if I were to come back to New Orleans
Faith, from American Samoa ~ Mar 19 2009
36%
The place is a total dump.
Michael, from USA ~ Mar 16 2009
40%
We stayed there for Mardi Gras 2009. First shocker was that they gave us a room which has not been clean, somebody's belongings were there and staff had to remove them. So we assumed that sheets has not been changed either. Thanks God we had our own sheets and blankets. Person who runs hostel was constantly turning heater down, that temperature in the rooms was about the same as outside (about 50F). Again thanks God we had our own blankets. Hostel did not provide blankets at all, only a bed cove
Natalie, from USA ~ Mar 2 2009
70%
extremely friendly and helpful staff - we talked to one of em until 4am.
Stephan, from Germany ~ Feb 27 2009
56%
Location is good, not too far from french Quarter - and it didn't seem unsafe to me to walk to there, even in the night. Very good breakfast cafe one block away. Rooms are clean (had the private one), bathroom small but ok. Only problem: staff doesn't care very much about toilet paper, there is mostly none at the bathrooms and no staff around (just a sign telling you to buy your own...).
Benjamin, from Germany ~ Feb 26 2009
24%
Bed bugs ! Yikes!
No one was in the office when we arrived prepaid
no one answered either phone
sheets were not changed but once(in spite of the infestation problem)
we were told"yall have to wash your own towels
a sign was posted "no toilet paper plis(sic)buy your own
the heat was kept at 80 f
Why did we stay?It was Mardi Gras week ,there were no other rooms in town:(
daniel, from USA ~ Feb 25 2009
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