Karet Residence in Nagano, Indonesia

If you do not speak or understand Bahasa select another hostel. Generally, the hotel was acceptable considering the low rate that was given to us.We were not provided with towels, soap, toilet paper and bedsheets because we could not understand the care taker due to language gap. But, it should have been in place and need not to be requested

This comment was quite bizarre, as a matter of fact we provide and have been providing all those things so far. Therefore we checked our record thoroughly, and apparently this guess did not stay at our hostel on that date. We also have security cameras set up around public location to verify that this guess has never stayed at Karet Residence. We respect true comments from the guess who has stayed in our hostel, and we hope that guess who cancelled the booking with or without providing any notification or stayed in other hostel nearby mistakenly or not, to please not to forward any untrue or misguided comments/information.
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Fernando, from Philippines ~ 21st Sep 2011