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Character: 75%
Security: 70%
Location: 95%
Staff: 80%
Fun: 55%
Cleanliness: 75%
50%
I wouldn't recommend staying here. I booked to stay at the Orient Express Hostel, but was told to go to another hostel when I arrived. So I actually stayed at the 'internet hostel'. It wasn't great.
66%
Nice hostel located in somebodys flat. Rooms were comfortable and always clean. Hostel located centrally and staff helpful in advising best areas to visit. Only problem was common area always had the owner watching the tv so couldnt really relax in the area, but apart from that, nice hostel
44%
Booked a 7-bed mixed dorm, but was given a 9-bed mixed dorm!! The staff there are not friendly at all and not helpful. Don't know their name as they never introduced themselves. Worst hostel i ever stayed!!!
86%
Great location+breakfast! definitely stay here again.
100%
Nice place in the middel of Sofia.
very good hostel,very nice rooms in the very center of Sofia
As the Hostelworld website states, it "simply provides the technology to facilitate the booking - everything else is between you and the hostel". This could have been more accurate than when we rocked up to Orient Express after booking 2 months before we got there. The manager apparently 'double booked', and there didn't looked like any evidence they knew how to process bookings made through hostelworld. They were however decent enough to ring around and arrange accommodation at a nearby hostel (Internet Hostel), which turned out to be a more impressive and friendly place anyway!
40%
A real rip-off. We booked with Orient Express Hostel but got a room in Internet Hostel and didn't even get an explanation for it. The heating didn't work properly, in the bathroom there was no heating at all and the water was cold. The staff wasn't helpful at all and just wanted us to pay as soon as possible. When we complained about the heating they got really unfriendly. They only understand as much English as they want. If you have a problem they suddenly only speak Bulgarian.
Read Owner Comments
Nicely decorated, clean , central
pssss.... yo la verdad es que no lo recomiendo. los hay mejores y con gente mas... educada.
