Real reviews from fellow travellers
These are trusted reviews from guests who have actually stayed here. We hope you find them helpful.
Note: we only give a property a rating once it has received a minimum of 3 reviews.
- “ it's very nice, beautifull, pool is a place of relaxation. It was all ok. ”
- 22 Aug 2012 Olivia
“ They forgot to pick us up from the airport although we have confirmed the time clearly we arrive by email,so after one hour waiting time, we got there by taxi ourselves. Then they said sorry to us because they've got wrong date!!! Besides, there are three people of us but we pay for four people's private room, they only gave us three people's beds neither three people's breakfast... ”
Dear Guest, I would like to thank you for choosing Renas suites and just to not confuse other guests I would like to clear the following... Due to our mistake on arrival transfer we apologized to you with a free upgrade of your room to a two bedroom suite with sea view, a bottle of local wine and of course a transfer back. The breakfast was served for three guests, individual and warm as we do every morning with fresh eggs, Greek yoghurt, home made jam, orange juice and others. I don't think that our staff or the security deserve the above rating as I know our staff were next to your needs & ready to help you most of the time. They are still with us since the last 5 years because they work hard with a smile and they love what they do. Security: Renas suites reception work daily from 08:00am to 22:00p.m after that our last technologie monitor system works around the hotel which is surveilled by the night shift, also all of our doors are 100% safe and all new after the winter renovation. Once more I would like to thank you for choosing us for your stay and we hope to visit us again and to enjoy our Free welcome wine with the home made cheese on our sea view pool. Regards Amanda Kavallaris Hotel Manager Renas Suites
- 01 May 2012 Yuantzu
- “ You have to walk about 7-8 minutes to get downtown Fira but it's worth it because you can enjoy a quiet sleep at night. They come get you & drop you off to the ferry for free which is very useful. Pool is very nice as our the rooms. Very nice stay over all! ”
- 08 May 2011 Julie