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Smart Russell Square

71 Guilford Street, London, England, Distance from city centre: 2.5km

Rating: 67% from 34 reviews

  • 65%Atmosphere
  • 71%Staff
  • 70%Security
  • 62%Cleanliness
  • 86%Location
  • 64%Value for money
  • 53%Facilities

Real Reviews

Real reviews from fellow travellers

These are trusted reviews from guests who have actually stayed here. We hope you find them helpful.

Note: we only give a property a rating once it has received a minimum of 3 reviews.

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  • The place was nice and clean, curtains round the bed, windows that opened and beds werent too squashed together. Good location and pleasent staff. The downside, there was too different groups of drunk men in a 9 bed dorm, one snorred all night and kept the room awake, the other fell out of bed screaming in th middle of the night. I really do not think they should let drunk people sleep here, as they keep everyone else awake. The beds are stacked 3 high, really high, the breakfast is terrible
  • 69%
  • 29 Aug 2014 Victoria England
  • Despite pre booking the room and arriving after the confirmed booking time, I was given keys to another room which was clearly occupied giving me an ideal opportunity to take anything from that room. Fortunately I am a law abiding citizen so Immediatly shut the door, but it made me wonder as to what sort of place I had booked into. When I was given an alternative room which delayed my visit into London by up to an hour as there was a long queue at reception which was not bring dealt with very
  • 37%
  • 23 Aug 2014 Lucy England
  • The location and breakfast included is the only two things I like this hostel. The room is narrow with 9 people inside, And, three layers bed is horrible no space to sit on the bed. The worst thing is the bathroom, it's all in basement and without any hanger and basket to put clothes. When I was taking shower the light turned off suddenly, therefore I had a scared dark shower.
  • 66%
  • 22 Aug 2014 Yung Chun Taiwan
  • This hostel has a great location, but many aspects of the stay were not anticipated. The hostel charges 2 pounds for every piece of luggage you want to leave after check out. The fifteen-bed dorms are especially difficult, with multiple triple-bunk-beds. The top one seems the only viable one if you don't spend money to rent a locker because it's almost inaccessible high, but feels a bit dangerous to access. Free breakfast was a great bonus.
  • 66%
  • 19 Aug 2014 Anonymous Australia
  • Everything you might need is close by, beds also have their own curtains that give you more privacy and security lockers are just under the bed so they are easily accessible. Staff is polite and friendly. Best hostel I've ever been in.
  • 94%
  • 06 Aug 2014 Anonymous Estonia
  • Very noisy from the street and the other guests. Showers are in the basement and only lukewarm. Luggage room costs extra. Can recomend and wont go again
  • 37%
  • 08 Nov 2013 Anonymous Switzerland
  • Too crowded, noisy, baths and showers too far...
  • 66%
  • 30 Oct 2013 Anonymous USA
  • The rooms are cramped, with only 2 plugs and the bathrooms are dirty. Good location, very close to the underground.
  • 60%
  • 22 Oct 2013 Anonymous Brazil
  • The hostel is getting expensive, wifi had to be paid, I recalled when I went there in 2012n wifi was free at the area where the computers were. The hairdryer was spoilt and nobody bothered fixing it. The toilet doors do not shut fully and the cubicle is a tad small. I think the hostel can take cue from other hostels elsewhere. The area where the hostel is located is great though!
  • 69%
  • 21 Oct 2013 Anonymous Singapore
  • Showers didn't work right. The water was scalding. Mattresses aren't long so if you are highest than 1.75 is a big problem. The cleaning of the room leaves much to be desired. The position of the Hostel is very right and pretty close to the city centre.
  • 54%
  • 19 Oct 2013 Anonymous Italy
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