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Character: 84%
Security: 76%
Location: 96%
Staff: 79%
Fun: 79%
Cleanliness: 69%
100%
superb hotel, will go back again
60%
Some staff friendly & helpful, others abrupt & gave impression that guests were an inconvenience. When we booked in we were told room was given to someone else (even though we were given the room number earlier that morning when we dropped our bags off), we were placed in an inferior room at the same cost, with no apology. The cleanliness of room was poor, we shared the bathroom with a wide array of insects and a gecko!
74%
We stayed in a twelve berth dorm, it was fairly noisey as expected but not too bad. the staff were helpful and polite. the location is a little far from the action but the subway is just rounf the corner. overall a good hostel.
56%
This is now a family hotel and not a youth hostel, boring and disapointing, they are clearly changing their target demographics to families.
86%
this is a great place to stay with very friendly and helpful staff. i stayed with my ma who is getting on a bit and when she found the location of our room a bit noisy at night (right above a bar) they moved us straight away to a similar room and basically did all they could to meet our needs. excellent location, great value, for budget stay it could not have been better, it honestly couldnt.
80%
I was very pleased with the service at The Clay Hotel and Hostel.
The building is old world glorious, the location is just a few blocks from the beach and Espanola way is beautiful, even more on the weekends when it closes down for all the street vendors and is lit up and teeming with people. Slept better there than I did at a hotel. To top it all off, there's a resident cat...like having a little bit of home on vacation with me. I will definately be staying there again.
30%
horrible place
40%
Horrid service. The people are non responsive, rude, unknowledgable. I will NEVER go there again. This is TWICE in a row that I have had this AWFUL experience.
94%
The location couldn't be more perfect. In the middle of it all. The staff were very helpful and friendly and I felt very safe. I highly recommend staying at The Clay.
