Reviews of West Side YMCA, New York - New York Hostel Reviews

“ The security at the door is great, but the security on the floor needs some work. The door to the Women's bathroom on the 8th floor has a keypad to gain access, but the door doesn't close all the way so the keypad is completely obsolete. The worst part is we watched numerous people who worked for the hostel (i'm assuming they were maintenance workers but I couldn't be sure) walk past the door and close it, so obviously they are aware of the problem but haven't fixed it. ”
66%
1 June 2013 Marissa USA

“ It's just the basics. Good location and good enough for one night stay. Glad I got a single, but the light was motion sensored in the room! Every time I moved in my sleep the light would turn on!!!! ”
60%
21 May 2013 Olivia USA

“ amazing location, never used any of the facilities but didn't want to them anyway, bag holding was just really a pile in the front lobby so it wasn't really "safe" and at times the guard was not at the desk so anyone could have grabbed stuff. Other then that it was a good place to stay and if I went back to NYC I would stay here again. Some people had complained about noise but while we were there all the guests were quite, only saw one bug the whole time there which was a cockroach. ”
74%
15 May 2013 Adrian Canada

“ The first night it was cold! I was told by unsympathetic staff members that the heaters come on automatically when the temperature reaches a certain low...and that it "wasn't that cold." I got extra blankets but still had a cold, sleepless night. I stayed nine nights...it would have been nice to be assigned a room that didn't have a huge, noisy generator on a scaffolding right outside the window. I was in 855. Overall, my New York stay was awesome. Thank you. ”
74%
14 May 2013 Jerold USA

“ Pros: Staff were friendly and helpful, security was good as you had to both show passes to enter the building. Got use of the gym facilities and pool. Excellent location right next to Central Park and close to subway. Lots of eating options around Hells Kitchen area on 9th Ave. Quite quiet at night. Cons: Very small rooms, only bunks, table and tv. Bathrooms could be cleaned more than once a day. Bunk beds a little uncomfortable. ”
83%
14 May 2013 Anonymous New Zealand

“ No information on the facilities at check in, poor breakfast (not provided); an horrible smel when you arrive at the 9th floor, all is old and damaged. The room: small, sad, old, damaged everywhere, TV not working, 2 single bed stacked without security. The common bathroom: nothing to put your clothes or stuff, you must go naked with your towel only (no place for shoes as all wet), douche like a karcher, nowhere to dress but in front of others. A pitty as it was my favorite YMCA 13 years ago :( ”
54%
9 May 2013 Frederique

“ I was on the 12th floor in a single room. The bathrooms were very very dirty. Location of hostel is superb. Suggest you give information on pool and need to bring swimming cap when confirming booking. I lost walking canes in the hostel, maybe in washroom on ground floor or in the food machine place but they were not handed in. ”
66%
23 April 2013 Anonymous Canada

“ My daughter and I arrived late at night and were welcomed by very freindly staff. Check in was easy and fast. The room was small and dull. A good cleaning and fresh paint are needed. During the night smoke detectors were beeping and we could hear other guests arriving on the floor and in their rooms. The bathroom was small for the number of people using it. In the morning it was nice to sit in the common room with travelers from around the world eating breakfast from the affordable cantina. ”
66%
13 April 2013 Elizabeth USA

“ This facility is in EXTREME need of repair. In my room, the light switch was busted out, one of the electric outlets was hanging off the wall, and the ladder for the bunk beds was the wrong size, thus unsafe to use. In the bathroom, one of the toilets didn't flush, one of the sinks didn't work, and one of the shower walls had a gaping hole in it. I would never recommend anyone to stay at this hostel. I can easily accept old facilities - as long as they are in working order. ”
57%
7 April 2013 Linda USA

“ The women's bathroom on the floor that I was on had a defective lock which made it impossible to completely close the door and nothing was done about it although I complained twice to the front desk. The curtains in my room fell down (hooks fell out of the wall) and that was not fixed, although I did tell them at the desk. The facilities, both bathrooms and sleeping rooms, are not clean. The coin-operated drink machine was out of most of the selections for the entire 5 days of my stay. ”
49%
6 April 2013 Carol USA

“ Location was excellent! One block away from Central Park, and one block away from Lincoln Center. However, Ms. Gordon is a very rude lady. I got to the YMCA at 3am and she was the only staff member at that time. She requested my passport upon my arrival and told me she had to keep it because "I was Mexican". That, indeed, was very rude to say...what would she had said if I was Japanese?? There ways to say that there are policies to follow and kindly request my only personal document. ”
89%
5 April 2013 Daniela Mexico

“ When I arrived I thought it was a great place...until I saw the room. I was TERRIBLE disappointed! The room was HORRIBLE. We payed more than $100 a night for a super small room (there wasn't even space for our luggage). Nobody cleaned our room, not even once. The housekeeping ladies spent their hours watching tv in the rooms and resting there. We had a problem the last day and I asked to talk with a supervisor but the staff didn't let me. I sent an email to her and she never answer. HORRIBLE. ”
40%
27 March 2013 Anonymous Argentina

“ I feel that a consideration for my age (68) would have made my stay much, much more pleasant. I was on a floor (7th) where a large group of younger people who knew each other, were staying. The constant 'banging' of doors late into the night & early in the morning echoed through my room - the doors are steal + spring loaded. It kept me awake! I thought this sound was throughout the building & 'grating'! However, a friend once stayed on the 8th floor & did 'not' experience this racket at all. ”
74%
14 March 2013 Caroline Canada

“ The room was not clean, bad madrasses covered in plastic, the toilets were not clean either and I found a big bug in there - not so fun! ”
54%
2 March 2013 Gun Sweden

“ The staff wasn't welcoming and kind of rude. The location was pretty good and the area safe. I booked a single bed room which was uncomfortable. Everything look old and not well maintained. I'm trying out a different hostel next time. I'll only stay there if I need to stay around that location ”
54%
2 February 2013 Claudia USA

“ The location is great, close to subways, buses. The main objective to my staying here is to take advantage of the gym and pool. ”
89%
21 January 2013 Robert

“ Fantastic location. But worn down and old needs attention and some TLC to bring up to scratch. Too expensive for what you get. ”
60%
7 January 2013 margaret Australia

West Side YMCA