76%(Avg rating)
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Customer Reviews
Displaying 1 to 9 of 9 reviews
80%
A pretty good hostel really. Good value for money in the dorms - the rooms were a comfortable temperature for sleeping, with decent quality linen. The beds could have been more comfortable, and guests checking in at 3 am most nights meant interrupted sleep, but to be expected in a dorm. The other facilities were great - huge, bright common areas, well equipped kitchen, pool table & chill out space downstairs. Internet very expensive though! WiFi should be free - not $5/hr! Amy, from New Zealand ~ 19th Aug 2009
86%
Very nice organised hostel with good staff on front desk able to answer local tourist questions. Louise, from England ~ 15th Jul 2009
Avg Rating
76%
(9 reviews)
76% (9 reviews)
Character: 68%
Security: 78%
Location: 80%
Staff: 81%
Fun: 66%
Cleanliness: 77%
86%
Airbus provided convenient airport drop-off and pick-up. Short walk to stops. Linens were better quality than many hostels. Strain, from Canada ~ 26th May 2009
74%
The kitchen was the best I've encountered so far, clean, spacious, well equiped & never crowded. Staff were friendly & helpful. But the dorms, showers & toilets all need much better ventilation- opening windows in front dorms meant traffic & smokers noise, meanin disagreements on whether to keep closed or open. Loo's smelly, showers really clammy. Lounge area characterless & strip-lit. Though the cleaners work hard, there should also be an evening shift cuz the showers & hallways got dirty fast. Sian, from Wales ~ 8th Apr 2009
20%
Really really annoyed with this hostel - I rang before booking and asked to reserve a car park for the night of our stay, the lady on the ph said that this would be no problem so I went ahead with the booking. Upon reaching Auckland and checking in was told that there were NO available parks and no other option was available for parking with them. Ended up paying $70 for parking!!! This Hostel definately ruined our stay in Auckland and we will not be using or recommending them. Richard, from New Zealand ~ 24th Feb 2009
84%
Excelent location, staff very kind and working hard to be as helpfull as possible. However it would be nice to see improvements in cleanliness of linen, we had ones with strange stains on it... and the internet connection is a real dissaster - gyus this is 21st century, you cannot offer your mostly young and technology-demanding clientelle connectivity for scandalous 5nzd per hour - that is what i view as a major impact on my overall experience with YHA Auck Intl. Apart from this we we Tomas, from Slovakia ~ 19th Feb 2009
60%
There are no lockers in the rooms, only pay ones in the lobby. The mattresses offer no support at all. Patrick, from Canada ~ 22nd Jan 2009
70%
The room was very Stuffy No ventilation. We asked if this could be rectified.No reply. The toilet door near our room was off its hinges,to shut the door you had to slam it,not very nice in the early hours. I also felt sorry for your cleaners as some surprises that were left in the toilets by some of your guests were disgusting. Anthony, from Australia ~ 27th Jan 2009
100%
Very helpful staff, friendly, clean- I stayed on the street side one night and it was a little noisy with people outside smoking all night but rooms on the other side very quite. Oksana, from Italy ~ 2nd Jan 2009
Displaying 1 to 9 of 9 reviews
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