• Posted:Wednesday, February 23, 2011
  • Comments: 0

What to do if you have booked with us for Christchurch or are affected by the earthquake

Posted in: Travel
What to do if you have booked with us for Christchurch or are affected by the earthquake

In the wake of this week’s tragic earthquake in Christchurch, if you have made a booking for a hostel or a tour on Hostels.com for Christchurch we will credit bookings made directly on our website unless you would prefer a refund. In order to receive this credit or refund please contact our customer service email address

It is still possible to travel to Christchurch as the airport has re-opened. However they are advising all possible travellers to check with their airline. Find out more of the Christchurch International Airport website

For more information such as the locations of welfare centres around the city visit the Canterbury Earthquake website.

If you are trying to find out about the well-being of friends or family in Christchurch and have exhausted the traditional methods, try calling the missing person enquiry line for Red Cross in New Zealand 0800 733 276 from within New Zealand and +64 4 471 8250 for those calling internationally. You can also contact your countries embassy in New Zealand for further help. Google are also playing their part in locating missing people with their Person Finder for Christchurch.

If you wish to make some donations you can do so on the New Zealand Red Cross website or to the New Zealand Salvation Army website.

Our thoughts are with all in Christchurch and those affected by the earthquake.

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