Citadel Youth Hostel in Frankfurt, Israel
83%(Avg rating)
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Customer Reviews
Displaying 1 to 10 
of 38 reviews
of 38 reviews80%
Hallo Guys, we staid for 5 days at your hostel and we can say that it was o.k. we have a very good atmosphere in the hostel, very friendly staff. But only one point was disappointet, we have a registration for 2 persons in a room with a shower, but at the time we arrived we god no room with a shower but we paid for it. nevertheless, it was a good time, thank you Robert + Birgit Robert, from Germany ~ 29th Mar 2011
83%
It's a pretty hostel with nice staff. A good atmosphere. I was staying there in February, so it was in the 40s (F) outside. My room, on the next to top floor, was so poorly insulated it was also in the 40s in there at night. They have the gall to RENT heaters, and the heaters they provide are so small, I don't think they could actually heat the room. They seemed rather unsympathetic to this situation. The bathrooms on that floor were also kind of dirty and very small and unwieldy. Nicholas, from USA ~ 15th Feb 2012
Bewertung
83%
(42 Ratings)
83% (42 Ratings)
Charakter: 88%
Sicherheit: 78%
Standort: 96%
Personal: 87%
Spass: 79%
Sauberkeit: 69%
73%
Excellent staff helpful, friendly and professional. Severaö cozy common areas. The dormitory was, however, imaginably similar to a cold, cramped, dark Turkish prisson. Torsten, from Sweden ~ 23rd Jan 2012
77%
Noisy at night. Lander, from Belgium ~ 15th Jan 2012
100%
Dear Sir/Ma'am, I did NOT go to the Citadel as planned/Booked as something came up in my Personal life, so I CANCELLED. JAHIM AT THE HOSTEL CANCELLED BUT I COULD NOT FIND YOUR E-MAIL TO GET THROUGH TO YOU SO THAT I COULD GET MY MONEY REFUNDED "I "DID" PAY $1 FEE FOR INSURANCE IN CASE OF CANCELLATION. DID YOU REFUND MONEY FOR 3 NIGHTS AS I CANCELLED. REFER TO MR. JAHIM I WOULD LIKE ALL MY MONEY REFUNDED PLEASE. WILL BOOK AGAIN LATER WHEN MY PERSONAL BUSINESS IS OVER. Temima Lesser-Levin Temima, from USA ~ 4th Jan 2012
80%
I've never slept in such an unconfortable and crapy bed. The toilets the showers and the kitchens are also terrible. The great staff and the wonderfull location could make for it (depending on your priorities) alfredo, from Italy ~ 1st Jan 2012
73%
Location is great. The rooftop has fine views. A good hostel in winter but in the summer when travelers cram onto the rooftop in sleeping with only 2 or 3 showers/toilets, I'd avoid it then. In terms of accommodation the old city, the price is fine, and free internet access very handy. However, if you want your own room not a dorm, stay in East Jerusalem, there are 'real hotels' for the same price, ie. Capitol, with a great breakfast(included in price) a short walk to the Damascus Gate. Gregory, from Canada ~ 27th Dec 2011
90%
We had a wonderful time in Jerusalem and your hostel was part of the reason. The only thing that I will negatively remember is that the bathrooms are not vented well and so there is a bit of a back draft into the living quarters. You'd be all big smileys if that were fixed. Thanks Karen, from USA ~ 2nd Dec 2011
67%
It is advisable to get more utensils for the kitchen, also to have anpother policy for refunds. Read Owner Comments Willem, from Netherlands ~ 1st Dec 2011
93%
Really liked the hostel. Very good spot in thé old city, amazing atmosphere in the hostel, strongly recommend the double private room. Evgenia, from Bulgaria ~ 19th Nov 2011
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