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Hanoi -Thuy Lam - Hostel, Hanoi, Vietnam

17 Hang Ga Street, Hanoi Old Quarter, 8404, Hanoi

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About Hanoi -Thuy Lam - Hostel

The Thuy Lam Hotel is in the heart of Hanoi's historic Old Quarter. The friendly staff are able to.......

Hanoi -Thuy Lam - Hostel Amenities

Included in Price
    Breakfast, Linen, Internet Access
Reception
    24 Hour Reception, 24 Hour Security
Web Access
    WiFi Access, Internet Access
General
  • Breakfast
  • Luggage Storage
  • Bicycle Parking
  • Parking
Food/Drink
  • Guest Kitchen
  • Bar
  • Restaurant
In Room
    Air Conditioning, Reading Light, Security Lockers, fan
Things to do In Hanoi -Thuy Lam - Hostel
    Common Room, TV

Avg Rating: 74% (2 Reviews)

Character: 60%

Security: 80%

Location: 90%

Staff: 90%

Fun: 60%

Cleanliness: 60%

Hostel Pictures


Customer Reviews

74%

Very friendly staff and great location

Pete, from England ~ Jul 14 2008

44%

We felt the staff were nice until they found out we had already booked our tours with another company. They weren't very welcoming or helpful when answering general questions. The 'free' breakfast was very poor. We went all day with no water in our room but this could be down to a water cut in the area. Rooms and bathrooms were nice and clean and the satalite television was a bonus.

Katharine, from England ~ Jun 28 2008

100%

staff amzing 10 out of 10 for everything, helped us with all our trips and transport really great. would definately stay there again

rhiannon, from Wales ~ Feb 3 2008

46%

Booked this place on a recommendation from a friend's friend - terribly disappointed! The hostel is in Hanoi's Old Quarter, but not really close to the fun parts. Also, the rooms were dusty, and the toilets seemed a little dingy. The best (worst) part was the girl at the reception, who hogged the free Internet to chat on MSN! Amazing. We switched to a much nicer hotel (Hong Ngoc) which was in a better location and offered a much much better room.

Juliana, from Singapore ~ Dec 21 2007

46%

The staff was unhelpful and hogged the internet terminals that were meant for staff. In the day, a female staff would be on the internet all day using MSN Messenger and surfing entertainment websites. She made my friend, a guest at the hostel, wait 10 minutes when he asked to use the internet. At night, the staff's friends would come to the hostel and play online games on the two computers. My friends and I had to wait half an hour before they let us use the terminals.

Yasmine, from Singapore ~ Dec 18 2007

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