13th Villa, Siem Reap, Cambodia

34%

By far the worst guest house i have been in all of Asia. And i say this after 3 different trips to Asia (2006/2007/2008). I wanted to leave after the first day but no rooms were available for those dates plus i was demanded to pay for my hole stay in advance. All the guest houses in hostelworld.com were booked. The only available rooms were at this guest house, where i was the only guest....I wonder why??? Rooms are very dusty. Bathrooms aren\'t clean at all. For the price i wasn\'t expecting much better but if you want some place clean, this is not youre spot. Prices for tours and tuktuk drives are about 20% to 100% higher that prices found in town....so watch out. The owner tries to suck as many dollars from you as he can. Charging extra for almost everything. Do expect to pay around 18$ per day for a single room with A/C and a couple of hours of internet per day. Internet is only available after 7 pm and charges 1,50 per hour even for Wi-fi in the rooms.(which i don\'t know how they calculate since they are not in the room) And even though i had agreed to pay the unadvertised price for internet i was cut off without notice, and no staff were available to restore it. If you are like me and need this to WORK, it is not reliable at all!!!! Very unpleasant owner. Had to almost beg to get an internet connection...and i was charged a full hour just for checking my plane schedule on the day of departure. Even thought prices are higher for almost everything, almost none of the money goes to the staff...If you want staff to get money you have to tip directly. Of course price are still relatively cheap but i felt like i was taken for a fool by manager and owner. The only good thing about this guest house is the tuk tuk driver who is a very gentle man, very kind and honest. He will help you out with about anything. I am going back to Cambodia in August and will definitly NEVER go back to this guest house. I have never written a bad review on any guest house i have attended. I always gave 100%. You can check for youre self, i have about 4 or 5 reviews here on hostelworld, for my trip to Thailand, and i always gave 100%. I am not very demanding, but this was a total disaster. It is not the extra 15$-30$ extra dollars per day that made me unhappy, but the principal.

Read Owner Comments

Steven, from Canada ~ Jun 22 2008

100%

Very helpful and friendly staff. Always tried to satisfy the customer. Hostel restaurant had many food choices, both Khmer and Western, even for breakfast. The manager, Lucky, and all the hostel staff really made my stay a very pleasant one.

CHRISTOPHER, from USA ~ May 16 2008

74%

A bit of a walk from the town but the staff and the Tuk Tuk driver they arranged for us to see the tempes made up for that. Very very helpful staff.

Louise, from Ireland ~ Apr 21 2008