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Hostal Castilla III, Madrid, Spain

C/ Marques Viudo de Pontejos N 7, 4 planta, 28012, Madrid

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About Hostal Castilla III

Hostal Castilla III is a newly opened hostel located in the centre of the city of Madrid...

Hostal Castilla III Amenities

In Room
    Air Conditioning

Avg Rating: 70% (8 Reviews)

Character: 67%

Security: 77%

Location: 85%

Staff: 60%

Fun: 55%

Cleanliness: 77%

Hostel Pictures


Customer Reviews

44%

Horrible. We booked in January and got there in May, and they couldn't get us the two triple rooms when we arrived. We had to stay the first night at Castilla I and it was dirty and awful and didn't have a bathroom or toilet. We had to walk there in the middle of the night with our heavy luggage, the staff would not provide a taxi. They promised us not to pay for this room, but when we checked out the boss didn't believe us. He got very angry when we tried to explain the situation so we didn't dare to do anything than to pay every coin. He was very threatening and yelled after us when we left the Hostal.

Kjersti Marie, from Norway ~ May 28 2008

80%

This is a perfect accommodotation for the simple turists. It is quite place and very close to the city centre. The finishing are not beatiful, but it is very clean and with all the necessities (TV included).

Giacomo, from Italy ~ Jan 3 2008

84%

Great location

Andrew, from Australia ~ Dec 30 2007

74%

Heating was too hot and the hotel didn't have a reception because is located in hostel Castilla II. That is in front of the street, very near but without a notice about this.

Simone, from Italy ~ Dec 9 2007

20%

I have no idea what this hotel was like because when we arrived, we were told that the bathrooms were under repair and that they had made accomodations for us to stay in another hostel 15 minutes away..walking! They didn't even arrange transportation for us to the next hostel. The staff indicated they had tried to contact us but we received no email. As well, when we got to the hotel they had arranged, the room was not what we expected. Not impressed with the customer service at all. Thank goodness it was at the end of our holiday and we were going home soon after.

Michelle, from Canada ~ Nov 28 2007

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