H.I. Boston Downtown en Boston, United States

I found a blood-stain on my pillow and the sheets were not as clean as I would expect from a hostel ranked so well. So, I was little disappointed with the overall cleanliness of the hostel.

My sincerest apologies for what happened to you. The staff will be spoken to and this will not happen again. Bob Sylvia Director Of Hostel Operations HI-Boston
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Oluwasola, from USA ~ 26th Oct 2009

Only been there for one night but it's a great place to stay, clean and confortable and it's well located. I would definitly go back to this place and recommend it to everyone.

If only we could make everyone feel like you! I really appreciate your kind words and the fact that you took the time to comment. Happy Hostelling! Bob Sylvia Director Of Hostel Operations HI-Boston
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Francois, from Canada ~ 19th Oct 2009

I have been in several hostels so far, but this one H.I. Boston was really the best. Very very clean, extremly friendly service, fine brkfst and great location. Even Hotel staff made for us superb sport walk to bowling and we had really good time and no charge on bowling. Simply I need to return back. So therefore this hostel has my the best recommendation

WOW! Even I am not sure we are that good. I truly appreciate the fact that you took the time to send in a comment and am very pleased that you enjoyed your stay. Bob Sylvia Director Of Hostel Operations HI-Boston
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MARTIN, from Slovakia ~ 16th Oct 2009

not as good as i expected. smelled bad and staffs were very unkind. and the kitchen was small and room was not very clean. I liked the one in DC, but not this one. maybe I should try other hostel next time.

I am so sorry that you did not have a good experience during your recent stays. You are correct about the hostel in DC being excellent. Bob Sylvia Director Of Hostel Operations HI-Boston
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Hyejoon, from South Korea ~ 14th Oct 2009

Very friendly an helpful staff. Breakfast a bit thrifty...

Thank you for your comments. We recently added yogurt, country break and regular bread for toast so we are trying to meet our guests’ expectations. We will improve and next time I expect you will find the breakfast to be much better. Bob Sylvia Director Of Hostel Operations HI-Boston
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Karim, from Belgium ~ 15th Oct 2009

We were very impressed with our stay overall. From Chris who checked us in, to all other staff we came into contact with throughout our stay! Everyone was so helpful. The hostel was very secure, the staff were always checking receipts upon entry. The location was perfect whether we were walking or taking some form of transportation. They had a lot of group outings planned. The hostel was also kept very clean. Thank you for everything. I would definately come back and stay here next time.

Thank you for your thoughtful comments. They are critical to our efforts to improve our services. You certainly made my day. Bob Sylvia Director Of Hostel Operations HI-Boston
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Melissa, from USA ~ 13th Oct 2009

yea, dunno. it was thoroughly outstanding in every way that mattered. the two nights prior i stayed at a stodgy, over-priced marriott. fuck that noise, i'm glad i switched over to the hostel.

We are glad you switched also. Thank you for your comments and for staying with us. We hope to see you again soon. Bob Sylvia Director Of Hostel Operations HI-Boston
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Richard, from USA ~ 1st Oct 2009