Hostel Alcala en Alajuela, Mexico

The staff was nice which made it difficult for me to confront them about the fact that they doubled the price on me even though I had a receipt from hostel.com with a different balance. They told me that the 11 dollars I already paid (which I thought was the total) was only a down payment. Needless to say I was not happy and I went in search of another hostel the next morning and found Hostel Don Miguel at half the price. Enjoyed it much better than Hostel Alcala and recommend it! Casey, from USA ~ 28th May 2012

When we arrived, the only thing they knew about the reservation was our name. They didn`t know number of guests, type of room, number of days.They gave us a very, very small for mitory type of room but for the same price. On your site, it is mentioned there is no fee for the reservation. The hostel staff told us that 10 % we paid in advance was to you. The surrounding is very, very noisy. YvesRioux yves, from Canada ~ 7th Apr 2012