Saucy Mary's Lodge en Kuala Lumpur, Escocia

Have to complain about this hostel. It claims on website that breakfast and dinner are included, but when I arrived on the evening before New Year's Day, I was told they did not provide meals on holiday. I lived in that hostel two days, never saw the meals promised. So during the New Year's holidays, I have to live on some bread and biscutes I brought with myself. At least, you could send an email or a text message to notify this information, so that I could prepare some food for myself, s

The web site DOES NOT say breakfast is included except with Bed Breakfast Accommodation. You arrived on a holiday. The restaurant WAS open from 5pm on 31st December. The shop supplies food and was open on 31st December. You paid £13 per night and no hostel in the UK would supply bed and food at this price! We cannot be responsible for you not reading or understanding the web site. You also had a room to yourself. NO MEALS WERE PROMISED so you have completely got the wrong idea.
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Yiting, from China ~ 9th Jan 2012

Windows might be double glazed, however curtains don't cover the windows & glazing was done property so it doesn't make a difference. WiFi is only in restaurant. The heating in the rooms wasn't turned on. Food at the restaurant was average at best... Not the best place I've stayed & glad it was for only one night. Margaret, from Australia ~ 5th Nov 2011