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The staff was absolutely rude to me and the other people that I was staying with. The women at the front desk seemed extremely bitter about something. When I was asking about cheap places to eat in Zermatt, they told me to eat at there place. There wasn\'t a single thing on the menu for under 20 swiss Francs. It seemed like they were just trying to get more money out of me.Also the blanket that they used for the beds was like an itchy rug and i saw several mice in the room. Don\'t stay here. Zachary, from USA ~ 1st Apr 2012
Just be aware that you must arrive AFTER 16:00. Nobody there before to check you in. If you arrive in the morning and what to ski, just leave your stuff in the station. Shower keeps going from too hot to too cold. Rooms stink. Mario, from Italy ~ 21st Feb 2012
Carácter: 40%
Seguridad: 40%
Situación: 65%
Personal: 43%
Atmosphere: 35%
!!CLEAN!!: 35%