The Old Countryhouse in Budapest, Uusi-Seelanti

We were greeted by a lady with a very militant approach, who started off the conversation demanding ID off us. After seeing our booked accommodation and realising its unsuitability we tried to cancel our booking, however, she refused to cancel it and stated that we would be charged for both nights (you have to book a minimum of 2 nights). Very inflexible and rude service. With shockingly rigid terms & conditions. Also, location of the hostel is now very poor due to the earthquakes... Lou, from England ~ 31st Jan 2012

We were greeted by a lady with a very militant approach, who started off the conversation demanding ID off us. After seeing our booked accommodation and realising its unsuitability we tried to cancel our booking, however, she refused to cancel it and stated that we would be charged for both nights (you have to book a minimum of 2 nights). Very inflexible and rude service. With shockingly rigid terms & conditions. Also, location of the hostel is now very poor due to the earthquakes... Lou, from England ~ 31st Jan 2012