Location AND Value - The easiest Hostel to find when travelling in from Edinburgh Airport or Glasgow.
The Hostel is the perfect base for all backpackers and short stay travellers wishing to explore all that Scotland's capital has to offer. With knowledgeable and customer driven staff, together with competitive rates and the most convenient location in Edinburgh, your stay will be comfortable and hassle free!
This very popular, well established hostel has catered for groups and solo travellers, parties, educational trips and even families for the past 5 years. The Hostel accommodation comprises 10 bedrooms located over 2 floors and our range of rooms covers a triple room for those seeking a little more privacy to our 16 bed dormitory rooms. Refurbished in 2010, we have upgraded our facilities and décor to bring The Hostel to the top end of the hostelling world.
The Hostel prides itself on being a safe and hassle free environment and our facilities include, 24 Hour CCTV in operation, 24 Hour access key card security entry, No curfew, Free Internet Access from 8am until 11pm, Hot Showers, 24 Hour Free Wi-Fi, Free Tea & Coffee Facilities, Pool Table, Lounge with Digital TV, FREE Luggage Storage, Laundry (wash and dry for £2), Continental Breakfast, Outside Patio Area ideal for reading or sunbathing in the warmer months! Loch Ness & Highland tours booking facility and Friendly & Informative Staff.
There is a compact kitchenette, although with such a choice of restaurants catering for all tastes and budgets in the immediate locality, there is little need for self catering! First stop has to be our sister hotel, The West End Hotel located less than 5 minutes walk away where guests off The Hostel will receive 20% off their bill.
Group Bookings
The Hostel is ideal for all types of group bookings! With our self catering facilities, top of the line security system, brilliant city centre location and variety of rooms/dorms we are the perfect choice for school, college or university groups travelling to Edinburgh. If you are planning a trip away with a group of friends and want a hassle free holiday let us help you organise your time in Edinburgh with our fantastic contacts for tours and restaurants.
Things to Note
Please note the female dorm is only available for booking by females. If a male books this room your booking will be cancelled and the deposit will not be refunded. All other dorms are mixed sex. Triple rooms consist of lower double bed and upper single bunk. Family rooms consist of 3 single bunks and 1 lower double bunk.
**Please note that there are no electrical sockets in the dormitories. Unfortunately this is because of electrical appliances such as irons & hair straighteners being left on and carpets were being ruined. This is a health and safety risk and to ensure the safety of all our guests, electrical sockets are supplied in the public areas and hairdryers and hair straighteners are provided in the bathrooms. Phones can also be charged in the public areas and in reception**
Check-in from 13:00 - 23:00p.m. Check-out 10:00am
All guests must present photo Identification on arrival
All reservations are payable in full on arrival, no refunds given
All cancellations of bookings MUST be made 48 hours in advance. I.E. At the latest 10.am 2 days before date of arrival. E.G. Cancellations for Friday arrival must reach us by 10.am Wednesday.
For New Year reservations a 50% deposit is required to secure the reservation and the balance is payable 4 weeks prior to arrival. No amendments are allowed on or after arrival and all balances paid on or before arrival and are NON-REFUNDABLE.
Please no under 16's unless in private rooms or a group booking.
Late check-in available for £5. You must call us at least 48 hours in advance to advise of a late arrival.
We ALL LOVE SLEEP, so we operate a Quiet time Policy from 2300 - 0800! Staff wake-ups are charged at £10 each time for non emergencies.
Any reservation of 8 or more persons is considered a 'Group Booking' - Groups will be asked to pay a £20 security deposit on check in as guarantee against any possible damage to accommodation. This will be returned to you on departure and after room inspection.
Additional Information
**Please note that there are no electrical sockets in the dormitories. Unfortunately this is because of electrical appliances such as irons & hair straighteners being left on and carpets were being ruined. This is a health and safety risk and to ensure the safety of all our guests, electrical sockets are supplied in the public areas and hairdryers and straighteners are provided in the bathrooms**
*Check-in from 13:00 - 23:00p.m. Check-out 10:00am*
*All guests must present photo Identification on arrival*
*All reservations are payable in full on arrival, no refunds given.
*All cancellations of bookings MUST be made 48 hours in advance. I.E, At the latest 10.am 2 days before date of arrival. E.G. Cancellations for Friday arrival must reach us by 10.am Wednesday. For Groups and New Year reservations see relevant clause below. No amendments are allowed on or after arrival all balances paid on or before arrival and are NON-REFUNDABLE.
*Please no under 16's unless in private rooms or a group booking.
*Late check-in available for £5. You must call us at least 48 hours in advance to advise of a late arrival.
*We ALL LOVE SLEEP, so we operate a Quiet time Policy from 2300 - 0800! Staff wake-ups are charged at £10 each time for non emergencies.
*Any reservation of 8 or more persons is considered a 'Group Booking'
Terms and Conditions and Cancellation procedures. This list is neither limited nor final on date of release. Any further details or changes will be forwarded to the customer as soon as applicable.
1.a. All deposits and pre-paid stays are non-refundable in any circumstance. This also accounts for people who wish to shorten their reserved stays after payment on arrival.
1.b. All cancellations must be made by telephone or email by a minimum time of 10a.m. 2 days before arrival or the full cost of 1 nights stay shall be deducted from the bookers credit card details. Group and New Years reservations see above.
1.c. Group bookings of more than 8 people cannot be canceled within 7 days of arrival date and the FULL cost of the entire stay will be charged.
1.d. Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable.
2.a. Any Group reservations of 8 or more people MUST provide a minimum £20 per person cash security deposit on arrival as security on any losses incurred through damage, nuisance to other guests and loss of revenues. i.e. Damage to bedstead = £110, sickness/soiling = £25+ etc. Any arrivals after 11pm incur a £5+ fee and must be arranged in advance. The breakfast provided is free of charge and may be withdrawn at any time. Due respect to other guests should be shown whilst staying in our hostel. We have a traffic light system for all deposits. One warning from staff - Green, 2nd Warning - Amber = Complete loss of all Security deposit, 3rd Warning = Immediate removal from the premises. Bringing guests back to the Hostel is strictly prohibited and may result in immediate removal from the hostel of the entire group with no refund.
2.b. Any costs not covered by the security deposit may be taken from the Original Credit Card used to make the reservation or otherwise invoiced by arrangement. Ultimately the person who made the reservation is responsible for any and all costs required to be paid to West End Hostel or its Named representative.
2.c. A log will be kept of any incidents and where possible cctv footage will be used as evidence in any case. We reserve the right to refuse entry to anyone who we feel is unfit through alcohol or drug use or may present a threat to any guest or staff.
Guests will be asked to settle 50% of their account, which is non refundable, one month prior to arrival when booked into the hotel on the following dates:
29 December 2011 - 2 January 2012 Inclusive (50% non refundable deposit policy does apply on these dates) & Rugby International Dates 2012
