Hello,
Thank you so much for your kind review and comment.
We take this opportunity to wish you and your girlfriend " A VERY HAPPY & PROSPEROUS NEW YEAR 2009".
The problem your laundry wasn't well received was the fault of a laundry service not our but we are so sorry for what has happened for you, perhaps we don't understand well your complaint!
Anyway we would like to promise that our staff will try to do our best to satisfy our guests and the bad memory like that will not be happen again.
Thank you again for your kind attention.
Best Regards,
Hoang Mai Huong
NORTH HOTEL N.2
5B Tam Thuong Street
Hanoi, Vietnam
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