A&O Berlin am Zoo in Berlin, Germany

A&O Hostel City West can be found in the heart of Berlin at Zoologischer Garten, only 2 minutes away from the Ku'damm where you will find the famous KaDeWe and Gedächtniskirche which can be seen from a great distance. Facilities the A&O Hostel has to offer:
- 24hr Reception (Check In from 4.00pm and Check Out at 10.00am Mon- Fri Check Out at 11.00am Sat & Sun)
- Internet terminals (1 Euro/ 20 min)
- Premiere Sportsbar and "Trainspottbar" with sun terrace and barbeque corner
- Billiard table, football table and video games
- Beer garden and roof terrace (in summer)
- Luggage room
- Breakfast buffet: 7am- 10am (8am- 11am at weekends)
- Lockers
And much more.

Additional Information
SOME GENERAL INFORMATION

- Ladies, in the event that you are an individual traveler and have booked a space in a multi- bed dorm we would like to inform you that we do offer 'Shared Women Dorms' if you would prefer.
- The hostel's multi- bed rooms require full payment in advance and there is a deposit when renting bed linen (3 €) and hand towels (1 €). In double and single rooms bed linen and hand towels are inclusive.
- In all A&O hotel's and hostel's pets are allowed at an extra 5 € charge per night only in single and double bed rooms, please inquire beforehand.
- Conference rooms and technical appliances are available, please inquire beforehand.

CHECK IN 4 p.m.
Reserved rooms shall be available for occupancy from 4 p.m. on the agreed day of the client's arrival. The client shall not be entitled to occupy the room(s) earlier than this.

CHECK OUT 10 a.m. (11 a.m. at the weekend)
On the agreed day of departure the client must vacate the room by 10 a.m. at the latest. If the client does not vacate the room by this time we shall be entitled to charge 50% of the full room rate as published in the price list until 6 p.m. for reasons of non-contractual occupation, and if the client vacates the room after 6 p.m. 100% of the full room rate will be charged. This shall not constitute any contractual claims on the part of the client.



CANCELLATION CONDITIONS
- Until two days prior to arrival until 6 o'clock pm (local time hotel/hostel) free of charge. There is a cancellation fee of 100% of the first night, should the client cancel the room(s) after the aforementioned cancellation period. In a case of non-arrival 100% of the first night will be charged too. It's the same for short-term bookings, within two days before arrival.
- Any discounts or special offers booked through online booking engines are irreversible.



For groups from 10 people we have special cancellation and payment conditions. Our reservation department will contact you!!!

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.