The Palace Hostel

666 Calle Suau, San Juan, Puerto Rico, Distance from city centre: 3.3km
Great Value!

Latest Review

This hostel is super chill. The people are great. The people that work there are talkative. The area is ok. Close to... more...

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Rating: 77%from 18 reviews

  • 82%Atmosphere
  • 85%Staff
  • 75%Security
  • 70%Cleanliness
  • 74%Location
  • 83%Value for money
  • 73%Facilities
We are ideally located for guests who seek to know the less touristy side of Puerto Rico. We are within close proximity to many of the city’s greatest attributes such as Condado beach, Condado Laguna, Parque Central, Centro de Convenciones (Convention Center), train station, and the San Juan marina. Moreover, because of our location, we have the benefit of having delicious and affordable local Puerto Rican food within minutes of the hostel. For those who wish to see the sights, there is a bus stop just 5 minutes away to Old San Juan, Isla Verde, Piñones, and Río Piedras.

Our philosophy is simple: we want all of our guests to leave with great memories of Puerto Rico. That being said, we pride ourselves in offering the best customer service and providing a safe, fun, and friendly atmosphere for all of our guests. We regularly welcome guests from around the world, and enjoy catering to each guest’s unique cultural needs and languages.

We offer guests a spacious and accommodating environment. The Palace Hostel has 8 bedrooms, including both private rooms and dormitories. We have 2 full-sized fully equipped kitchens. Guests will be able to relax and converse with one another in any of our 5 common areas ranging from our terrace to rock garden of flags.

Amenities that we offer:
Free Wi-Fi
Free bed linens
Free city maps
Luggage Storage
Cable television with collection of DVDs
24 hour on call staff who live on-site
Book Exchange shelf
Security lockers
Memory foam mattresses
2 Fully equipped kitchens
Bicycle rental
Laundry Service (for hire)
Towel rentals


Additionally, our staff can do our best to give you pointers and suggestions for traveling around the island safely and efficiently.
We also recycle!

Late arrival policy - Due to the nature of flights in Puerto Rico, it is inevitable that some flights will arrive after hours. We kindly ask our guests to keep us abreast of their arrival times so that we can know when to expect them. Reception limited hours. Checkins outside of the hours 07:00-00:00midnight must be advised via e-mail prior to arrival.

Cancellation Policy: cancellations must be received via e-mail only. Cancellations with less than 48 hours' notice are subject to cancellation charges equivalent to the balance of your first night’s stay.

Guests must have valid government issued identification on arrival to hostel. Guests without valid government issued identification will not be accepted at hostel regardless of reservation status.

Age limits: 16-45. Guests below the age of 18 must be accompanied by an adult.
Prices are per person per night.

Availability & Rates

To view availability and prices please select dates and click 'Update Dates'
Arriving:
Departing:

Hostel Facilities & Policies

  • Age Restriction
  • Common Room
  • Credit Cards Accepted
  • Free Wifi
  • Hot Showers
  • Jobs Board
  • Kitchen
  • Laundry Facilities
  • Linen Included
  • Lockers
  • Luggage Storage
  • No Curfew
  • Non Smoking
  • Taxes not included
  • Towels For Hire

Cancellation Policy

This property has a 2 day cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Must-Read Hostel Info

This property has specific Terms & Conditions.

Reception limited hours. Check-ins outside of the hours 07:00-00:00midnight must be advised via e-mail prior to arrival.

Guests must have valid government issued identification on arrival to hostel. Guests without valid government issued identification will not be accepted at hostel regardless of reservation status.

We are an international hostel for travelers and tourists ONLY. Local residents should ALWAYS contact the hostel BEFORE booking. Age limits: 16-45. Guests below the age of 18 must be accompanied by an adult.

Please note: a Room Occupancy Tax at 9.00 % per room/bed per night. Room Occupancy Tax is NOT INCLUDED in price of reservation and is to be paid at lodging establishment on arrival.

Directions
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By taxi from the Airport:
There are plenty of taxis outside of the baggage claim at the airport. When you leave the airport tell them you need a ride to this address:
666 Calle Suau, Santurce, San Juan, PR
*The best thing to tell the taxi driver:
- We are located in Miramar
- We are located across the street from the Metro Taxi stop in Miramar.
*If they still do not know the location, then say:
- It is located after Calle Cerra on Ponce de Leon. (Mention the ‘Colegio de Abogados’)
In a nutshell, we are located between Calle Hoare and Calle Cerra and Calle Fernandez Juncos and Ponce de Leon. Those four streets make a box around Calle Suau which is where we are located.
**Note: Taxis in San Juan typically charge a flat rate for all distances. For example, to go five minutes down the road can cost the same as thirty minutes across town. (We know, it doesn’t make sense…) From the airport, you should expect to pay $15-18. Most guests give the driver a $20 bill to include a tip, but that is entirely up to you. You should not pay more than $20 to arrive at our hostel. Occasionally, drivers will try and charge $1 for excess luggage.**

By bus from the airport:
On the upper level of the Luis Munoz Marin International airport look for the nearest bus stop to your right of the exit. Take bus #40 to Isla Verde. You will get off at the very first bus stop about 3 min away from the airport in front of the Denny’s
From ‘Isla Verde’, take bus T5 to Ponce de Leon in Miramar. (Always confirm with the driver where they’re going.) Tell the driver you are going to Miramar and you will exit at the intersection of Ponce de Leon and Hoare. You will see a bakery/sandwich shop (Al Gusto) on your left hand side. You will go left on Hoare until you reach the next intersection, Jose Marti. Go Left. The street only goes right into Suau. Walk down the street and you will see an empty lot on your right hand side. The Palace Hostel is adjacent to the left side of the empty lot on right hand side of the street.
The bus fare is $0.75 for each route/bus for a total of $1.50 and exact change is needed. We are a 5 minute walk from the bus stop.
Never hesitate to contact us if you have any issues!

Located Near

We are within close proximity to many of the city’s greatest attributes such as Condado beach, Condado Laguna, Parque Central, Centro de Convenciones (Convention Center), train station, and the San Juan marina. Moreover, because of our location, we have the benefit of having delicious and affordable local Puerto Rican food within minutes of the hostel.

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