100%
Needs new shower curtains
Richard, from England ~ Aug 19 2008
96%
This is the best hostel i have ever stayed in. The place is really great, the common areas, rooms and facilities are all well kept. The staff are amazing, they are so helpful and make you feel like family. Oh and the breakfast is the best i have ever had in China in six months. It is a little difficult to find though; not as centrally located (down the bottom end of the lake near the Pagoda) and the beds are a little hard. But I would have no reservations about staying there again.
Mikael, from Australia ~ Aug 7 2008
100%
Great Hostel. The staff was great and always there to help. If you are about to go to Hanzhou than this is definately the hostel you should stay at.
Hendrik, from Germany ~ Jul 24 2008
60%
We arrived one hour later than our estimate and the room was not ready when we got there. WE had to wait half an hour for them to make up the room.
Melissa, from Canada ~ Jul 10 2008
100%
We loved the location right near the lake; the staff were very helpful as well.
Peter, from Australia ~ Jun 23 2008
86%
The staff are great - helpful and friendly. My room was clean and reasonably laid out, if a little small. Location is just a couple minutes walk to the west lake. It can get a little noisy with a school in the back and hallway traffic, so bring earplugs if you want to sleep late.
Vicente, from USA ~ Jun 4 2008
94%
There was an initial problem with the room type we reserved not being available. The staff did finally resolve the issue but it took arguing and a few hours. Fresh towels were not always provided and toilet paper seemed to be in short supply. We felt that the West Lake Hostel was very friendly, had a warm atmosphere, and was an excellent value in an excellent location.
Sam, from USA ~ May 28 2008
94%
We had a great time. The rooms were clean. The lobby warm and cosy. Breakfast was delicious and inexpensive. The staff was helpful and friendly, a real pleasure.
I will come back everytime I'm going to Hangzhou!
Nicolas, from France ~ May 19 2008
100%
The hostel was excellent, very friendly staff and very good location! I had a very enjoyable stay and would definatly recommend it!
graeme, from England ~ Apr 29 2008
90%
nice hostel but they should have another payment methods like accepting credit cards,etc.
I recommend it as one of the best options in Hangzhou.
DAVID ALEJANDRO, from Colombia ~ Apr 23 2008
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