Citadel Youth Hostel in , Israel

Very nice and beautiful hostel in Jerusalem Old City. Old house, almost troglodyte style. Clean rooms, but the shared bathroom could be more convinient. Staff very kind and helpful. Cash payments only. Romain, from France ~ 29th Apr 2013

We were supposed to stay on the roof which was advertised to have a tent to sleep in and such.Once there there was no tent, and all the bedding was soaking wet because they leave theirbedding outside at all times.And then the next night when it was pouring, instead of offering us the opportunity just to switch into a dorm for the night given they did not have proper facilities on the roof, they told us we could either sleep on their couches made of stone, or pay more money for a dorm. Audra, from USA ~ 19th Apr 2013

We were told from the web site that we would be under a dorm tent. When we got there, we were put on the roof sleeping under the stars. The problem was that mosquitos kept biting us and the noise of the city kept us from sleeping all through out the night. The web site does talk about the roof experience but only from "(ON SEASON FROM MAY TO OCT)" so we did not have a good experience. William, from USA ~ 30th Mar 2013

Ideal location, calm, and great style (old stone arches in the lobby, rooftop with a view on the old city's roofs...). Otherwise, not very clean or comfortable, but this is normal for a hostel in this price category... Very unpleasant suprise when we arrived : it was impossible to pay with a credit card, though it should have been according to hostels.com... Olivier, from France ~ 2nd Mar 2013

Pratique pour visiter la vieille ville pour un petit budget. Estelle, from France ~ 24th Dec 2012

the first night I there was a strong chemical smell in my room that made me high and gave me a migraine my first day in Jerusalem.... The second night I was attacked by bed bugs, have bites all over my hand and face and found the bugs when I woke up and had to squish them and see my blood squirt out of them. I then spent the whole night (3-9-30am) sitting on a bench horrified and itching sick to my stomach waiting for someone to come and spray the room and sanitize my stuff, they never came. Leigh Anne, from USA ~ 13th Dec 2012

We booked a triple room from hotstel.com but then called citadel hostel to change to a double room. The stuff told us that we could get a double room price and 10% booking fee from hostel.com will be deducted. However, they refused to deduct our booking fee when we arrived... Yi-hsuan, from Taiwan ~ 29th Nov 2012