Palmers Lodge - Hillspring at Willesden Green in London, England

Awarded “Best Customer Service 2012” by the British Education Travel Association

Recently voted one of London's best, Palmers Lodge Hillspring promises to give you a stay you will love and never forget. Stylish common areas combined with a great social atmosphere, makes Hillspring a great and unique place to meet other travellers during your stay!

Free Wi-Fi accessible from all the rooms and floors !
Free breakfast
Free linen

Our location near the underground is great to jump on the tube and head down to the cities hotspots, attractions and nightlife. With Wembley Arena just minutes away by tube, Hillspring is the place to stay if you are going to an epic game or show-stopping concert.

Hillspring is located in a very friendly neighbourhood and we have taken great care when it comes to your safety & security so you can chill carefree in our Bike Shed bar, fill up in the restaurant or relax in the lounge and watch the latest game. We have a 24-hour reception so you can come and ask us questions at any time about your trip or stay with us at Hillspring.

We don't like hidden costs as much as you do which is why our beds are pre-made and come with linen all for free, so you can hop straight into bed whenever you like! We also have free Wi-Fi everywhere in the hostel for all of our lodgers to stay connected to home and the world.
And as it is the most important meal of the day, and we want you to explore London with a smile on your face, we also offer free continental breakfast for all of our lodgers!

Just some of our facilities and services:
- 24 hour reception and staff
- Check in time 2pm, but you're always welcome to arrive before as we can store your luggage in our secure luggage room
- Check out time 11am
- Logged and coded keycard door access
- Free safes and luggage lockers in every room
- Ensuite rooms available
- Free overnight coach and car parking
- Free full continental breakfast between 7.30am and 10am
- Full restaurant with meals from £5
- Full CCTV coverage for added security
- Free linen and beds which are pre-made
- Group meal menus and packed lunches available
- Bar and late night lounge areas
- Reading, conservatory and quiet rooms
- Disabled access and lift
- Large selection of rooms including double, twin and dormitory rooms
- Heavy duty laptop and valuables safes at reception
- Ground floor reception and rooms
- Group and individual luggage storage
- Payphone, fax and photocopy facilities
- Free Wi-Fi everywhere and PC access
- Washing and drying facilities available
- Self service kitchen available
- Conference room available
- Events hall available accommodating up to 300 people
- Theatre and attraction ticket sales at reception
- Souvenirs and toiletries sales at reception

Please note that reservations for the night of the 31st December 2013 will be subject to a no-cancellation policy.

� Check In is at 2pm but you can arrive early and leave bags
� Check Out is at 11am and luggage can be stored free of charge after check out
� Photo I.D. is required to check-in
� Under 18s MUST be accompanied by an adult
� All bed linen is included
� Towels can be hired from reception

This property has a 24HR cancellation policy. Bookings will need to by cancelled via email by 2pm of the previous day the guest is supposed to arrive.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (over 18) who is staying in the same dorm/room. Please note that under 16's not being able to share a private room.