86%(91 ratings)
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Customer Reviews
91%
Thought it was a good hostel, very clean which is my biggest priority with a hostel. The one thing that was a little straining was the floor heater in our room wasn't adjustable so we woke up sweating quite often, there was a window too but not enough circulation to really do anything. The location was a little shady, in the Tenderloin which is the second poorest district in San Francisco, walking around at night was pretty nerve-wracking but just your wits about you :) Noelani, from USA ~ 12th Dec 2012
100%
The Staff members are great!Steven, James and the best Marquita (sp).What a deal! I arrived Dec 8th and stayed till the 18th. I first had a private twin suite and it was great. After my traveling mate left, I transferred to a queen size private. Again great!The beds are great. Very Ikea! The kitchen was clean and the breakfast of bagels, coffee and fruit excellent. Wifi was ok on top floors. One recommendation, get and ice machine. That is my one and only negative. Randall, from USA ~ 8th Dec 2012
Gem Score
86%
(91 Ratings)
86% (91 Ratings)
Security: 84%
Location: 92%
Staff: 84%
Atmosphere: 84%
Cleanliness: 86%
Value For Money: 85%
Facilities: 83%
100%
This was a very good hostel. It was very affordable and offered cool activities. Security was excellent and all of the staff were quite friendly. I was very satisfied with my stay and will most definitely be staying here again. If you are looking for a place to stay during AGU this is an excellent choice. Robert, from USA ~ 1st Dec 2012
86%
Great experience, other than a loud snorer roommate (obviously not the hostel's fault!) I would definitely stay here again. One of the cleanest hostels I've ever stayed in. Erika, from USA ~ 30th Nov 2012
89%
Excelente ubicación, servicio y lipieza! KAROL, from Mexico ~ 24th Nov 2012
89%
Very helpful staff. We went on 2 free walks that we're excellent very informative. Activities offered every day. Great way to make friends. Lent Eilis, from Australia ~ 22nd Nov 2012
86%
El hotel es muy lindo. Tanto la cocina como las areas comunes estan bien equipadas. Todo el hotel me parecio super limpio!! el desayuno era abundante y rico. Con respecto al area donde esta ubicado es ideal xq al estar en el centro de la ciudad y hay muchos medios de transporte pero talvez no es la zona mas segura o linda de San Francisco. Excellent experience!! bianca, from Argentina ~ 21st Nov 2012
77%
The front-desk staff all seemed to hate their jobs and didn't mind showing it. They exhibited nothing but distain for guests, regardless of the specific interaction. They openly resented everyone who walked up, even if we waited silently and politely for them to call us forward. Without provocation, they would sneer that they had a lot to do in a fake-polite tone that made us feel we had to walk on egg-shells. Please hire folks who want to be there and don't hate people. The atmosphere was toxic Rachel, from USA ~ 17th Nov 2012
86%
Loved this hostel! Very clean, and the staff is helpful and fun. They have all sorts of free and cheap activities - like pizza night and wine tasting! The kitchen is awesome, large, clean, and with everything you could need. Free bagels, toast, cream cheese and fruit for breakfast. One downside is that since the area is full of hotels, the closest grocery/liquor stores are SUPER expensive rip offs. But if you're willing to take a walk (with beer and grocery bags) there are cheaper stores. Dene, from USA ~ 15th Nov 2012
91%
Everything was great ! This is a nice, quiet, and very clean hostel. I stayed here while attending a conference at the Hilton across the street, something I couldn't have done had I stayed at the party hostel just two blocks down. The complimentary breakfast was wonderful as was the complimentary coffee. The only downside was the lack of hot water for the showers regardless of the time of the shower - I'm all for conserving energy and all but a hot shower does not seem to be too much to ask. Chantal, from Canada ~ 13th Nov 2012
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