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Espiritu Santo Nº18, 1º floor, 28004, Madrid
Pop Hostel is not just another hostel. It redefines the hostelling concept, adding new services and facilities originally conceived for hotels only...
Carácter: 78%
Segurança: 78%
Localização: 81%
Staff: 81%
Divertimento: 76%
Limpar: 73%
70%
It was nice but I had the most squeeky bed which kept me up all night! and you wernt aloud to use your sleeping bags as a cover, so you had to buy thiers! and the air con wouldn't switch off but other then that fine!
86%
the staff was so nice and helpful.also, breakfast was good but there is no sheet in the room so don't forget to bring your sheet. it was really cheap and good hostel.
64%
We tried to cancel our reservation but they won't let us because of a policy that they had which was different from what was posted here on Hostels.com. We went anyways since we would be charged and was very let down by the staff. Our bed broke (which is bad to begin with) then they promised to fix it in 10 minutes...it never got fixed. We asked for linens...never got those either.
96%
The man that ran the front desk was sooooo helpful. not only did he rearrange my friends and i to be in the same room (we had made reservations at separate times) but he also gave us advice on where to go and what we should do. It was very comfortable. The shower in our room was very small but that would be my only complaint. I will most likely stay there again because it is in a great location and the people actually want you to have a fun time in Madrid.
The staff is really nice and very helpful. I spent a great time over there. I'll come back, definitely.
